In the ‘Close only’ mode, you can only close previously opened positions and you can’t open new positions.
Whenever your total multi-currency balance drops below a threshold, EXANTE may switch your account to the ‘Close only’ mode. You’ll be able to create any orders to close your positions. You won’t be able to open any new positions unless you fund your balance above the threshold.
You can ask us to lower the threshold. The current threshold sits in the range of €5,000–15,000, while an average account balance sticks around €250,000.
As soon as your balance is back to normal, please contact your Account Manager to turn the ‘Close only’ mode off.
Can I still withdraw my money while in the ‘Close only’ mode?
Yes, you can withdraw any amount as usual.