The ‘Close only’ mode is a special setting preventing clients from potential losses. In this mode, you can only close previously opened positions and you can’t open new positions.
Whenever your total multi-currency balance drops below 5,000 EUR, EXANTE switches your account to ‘Close only’. This rule also applies to all your subaccounts.
The ‘Сlose only’ mode is enabled and disabled automatically.
In this mode you are no longer able to place new trades. You will still be able to close your positions and withdraw any amount of money. To open any new positions, you will need to fund your balance above the threshold.
Accounts in 'Close only' mode still save the right to convert currencies via module 'Account summary' on EXANTE desktop platform.
Withdrawal of available funds is possible via Transfers module of Client's Area choosing All funds tab, regardless of the currencies available on the account.