There are a number of instruments (e.g. some options) that are not available on the EXANTE’s trading platform and have to be requested by the client. This is because the amount of instruments is limited in the default setup of the platform in order to save operating maintenance.
EXANTE persistently works towards accommodating all the various needs and inquiries of its clients, therefore we are eager to add the instrument that complements your particular trading strategy. It is possible to request an instrument via Client's area, or by sending a request to firstname.lastname@example.org.
When sending the request please specify one of them:
- Instrument ticker
- The link to the instrument on the market's website.
Requests are commonly processed within 24 working hours.