What if I cannot find the instrument I am interested in?
Before submitting a request to add an instrument, please check if it is already available on the trading platform.
If you are curious to find one of the 2,000,000+ instruments on the EXANTE platform, you can try to find it in the Instruments module in one of the following ways:
By ticker (for example, AAPL)
By instrument name (Apple, or AAPL.NASDAQ)
By ISIN (US0378331005)
Some instruments, such as certain option contracts with specific expiration dates, are not automatically available on the EXANTE trading platform.
How to request an instrument
1. Log in to your Client’s Area.
2. In the navigation sidebar, go to Trading > Instruments.
Trading – Instruments
3. Choose how you want to add the instrument:
Add Assets (single/manual): Fill out the form fields.
Upload CSV (bulk): Upload a CSV list if you have multiple instruments to request at once.
Instruments
4. Select your Asset Type first (e.g., Stocks & ETFs, Bonds, Forex, Futures, etc.).
Note! The search form dynamically adapts based on your selection, showing only the fields required for that specific asset class (such as ISIN, Ticker or Exchange).
5. Fill in the requested details and click Search.
Instruments – Add Assets
Note! If the requested instrument is already on the platform or not available for your account, you will see a message on the screen.
Instruments – Message
Instruments – Message
6. Review your selections in Summary on the right, then click Send for Review.
Instruments – Send for Review
How to track your request status
Once submitted, you can track your request without leaving the page:
Scroll down to the Activity section located at the bottom of the Instruments page.
Locate your request by its reference ID under Request/Asset Type.
As our team processes the addition, the status will update to either:
Done: The instrument has been technically set up in our system.
Declined: The instrument cannot be added.
Instruments – Activity
Important: The Done status confirms that the instrument has been added to the EXANTE system. However, this does not guarantee immediate access to trading on your account, as individual regulatory and account checks still apply.
What are the conditions for the addition of the OTC instruments?
We can review the addition of OTC (Over the Counter) instruments after you will be aware of their trading conditions, which are the following:
.OTCMKTS can be traded with a minimal amount of 100 shares and a minimum order size 10'000 USD (not "OR").
That is, the order should be always equal to/more than 100 shares, and always equal to/more than 10,000$. I.e. if share costs 1000$, then it still should be 100 shares x 1000$.
We do not provide operations for buying OTC stocks with pricing below 1 USD per share.
Can new currency pairs be added to the trading platform?
Please note that we don't add new currency pairs, as all available ones are already present on the trading platform.