What if I cannot find the instrument I am interested in?
Before submitting a request to add an instrument to the Client Services agent, please check if it is already available on the trading platform.
If you are curious to find one of the 1,000,000+ instruments on the EXANTE platform, you can try to find it in the “Instruments” module in one of the following ways:
By ticker (for example, AAPL);
By instrument name (Apple, or AAPL.NASDAQ),
By ISIN (US0378331005).
Some instruments, like certain option contracts with specific expiration dates, are not automatically available on EXANTE's trading platform. If you'd like to trade them, simply request them manually by writing an email to the Client Services team, and we'll assist you.
When sending an instrument addition request, please specify:
Instrument ticker (exchange as well) and ISIN, or
The link to the instrument on the market's website
EXANTE persistently works towards accommodating all its clients' various needs and inquiries; therefore, we are eager to add the instrument that complements your particular trading strategy.
How long does it take to add an instrument?
Instrument addition requests are usually processed within 48 business hours.
What are the conditions for the addition of the OTC instruments?
We can review the addition of OTC (Over the Counter) instruments after you will be aware about their trading conditions, which are the following:
.OTCMKTS can be traded with minimal amount of 100 shares and minimum order size 10'000 USD (not "OR").
That is, the order should be always equal to/more than 100 shares, and always equal to/more than 10,000$. I.e. if share costs 1000$, then it still should be 100 shares x 1000$.
We do not provide operations buying OTC stocks with pricing below 1 USD per share.
Is it possible to add new crypto CFD instruments to the trading platform?
The Client Services team or your Account Manager can review the possibility of adding crypto CFD instruments. However, please note that due to certain conditions, we cannot guarantee they will be added to the trading platform.
Can new Forex instruments be added to the trading platform?
Please note that all available Forex currency pairs have already been added to the trading platform, and we do not offer the option to add new Forex instruments.
Can new currency pairs be added to the trading platform?
Please note that we don't add new currency pairs, as all available ones are already present on the trading platform.