Stay vigilant against online scams targeting EXANTE and other investment firms. Learn about common fraud strategies like phishing, unauthorised data access, and social engineering. Ensure your online trading safety by recognising fraudulent websites and practicing strong cybersecurity measures. Report any suspicious activities to [email protected].

Fraud activity is abundant online, targeting EXANTE and other reputable investment companies. Our team would like to emphasise the importance of vigilance concerning cybersecurity threats, especially when trading funds online.

Please be mindful of the following three common strategies deployed by fraudsters online:

1. Phishing

Phishing is a standard tactic that hackers use to obtain personal information. It involves sending fraudulent emails or creating unreliable websites that request sensitive data like passwords or PIN codes.

To stay safe, individuals should never share their EXANTE credentials, and they should be cautious of emails creating a sense of urgency, containing suspicious links or scam attachments, or having deceptive sender email addresses.

EXANTE will never request such information via email or any other medium.

Third parties are prohibited from using the EXANTE name or logo for solicitation or promotional purposes without explicit written consent. This policy is in place to protect our brand integrity and ensure that our clients can always rely on the authenticity of our communications and services.

There have been past instances of fraudulent websites attempting to deceive individuals and organisations using the EXANTE name and logo illicitly. These websites include:

If you see any unauthorised use of EXANTE’s brand on a third-party website, please contact [email protected] so we can escalate the issue. Your cooperation in upholding the integrity of our brand is appreciated.

2. Access to Personal Data

Fraudsters can exploit numerous channels and scam techniques to access personal data. Locking devices, avoiding suspicious links, and regularly reviewing security settings are essential practices for anyone using our platform to mitigate the risk of exposure.

EXANTE encourages clients to use 2-factor Authentication (2FA) to secure their accounts. Use secure and unique passwords for each platform, avoid saving credentials in browsers, and never enter login details on unfamiliar websites. Always question suspicious calls or emails and ask for verification.

Avoid sharing login information in response to security notifications, protect social media accounts, and be cautious of malware as another layer of protection.

3. Social Engineering Schemes

Social engineers are scammers manipulating and tricking individuals into disclosing valuable information using psychological tactics. Remain cautious when contacted for information, especially when requests are related to the transfer of funds.

Common examples include fraudsters posing as an institution, claiming you have been a victim of fraud and need to transfer funds elsewhere. False invoices with company letterheads and personal messages typically targeting an emotional response by mentioning family members are typical, too.

Verify all requests and avoid rushed decisions; handle these sensitive transactions when it’s possible to give them your full attention.

Being cautious and maintaining strong security practices offer protection from online fraud and security risks.

Please contact our support team if you have any questions or concerns about fraudulent activity.