General
GENERAL
GETTING STARTED
- Register and Open an Account with EXANTE
- Difference between “Live” and “Demo” accounts
- Choose between individual or corporate trader's accounts
- Individual Client: Document Requirements
- Corporate Client: Documents Required
- Verify your documents
EXANTE TRADING PLATFORM
- EXANTE desktop and mobile platforms
- Install and launch the EXANTE trading platform
- MT4 Connection
- API for automated trading
- FIX connection
- Difference between “Live” and “Demo” accounts
FUND AND WITHDRAW
- Minimum deposit to start trading
- Add money to your account
- I wish to add money via credit/debit card/PayPal
- Manage your account currencies
- Explanation of service fees
- Safety of funds
YOUR ACCOUNT
- Why can’t I enter LIVE trading?
- Tax on your dividends
- Receive dividends
- Transfer positions between your sub-accounts
- Manage your account currencies
- Handling tax obligations
TRADES AND FEES
- What does 'Corporate action' stand for? Corporate stock splits
- Fees overview: exchange-imposed fees
- What is 'negative cash balance'?
- Fees overview: service fees
- Minimum transaction size
- Fee for margin-trading
GUIDE TO MARGIN REQUIREMENTS
- Trade without leverage
- What is a concentration rate?
- What is a margin call?
- What is margin utilization?
- What is cross-margining?
- What is a margin requirement?
TRADING ORDERS
SECURITY
- Touch ID
- Two-Factor Authentication
- What happens if EXANTE closes?
- How to change your password?
- How EXANTE protects you from phishing?
- Is my personal information shared with third parties?
FIX AN ISSUE
W-8 FORMS: FAQ
- What is the W-8 form, and when should I submit it?
- I have an error message when submitting the form.
- I cannot sign the form due to the problems with the Internet connection.
- What countries have a double taxation treaty with the US?
- What are the tax treaty rates for different countries?
- Who should complete the W-8 series form?