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General

General

• What is EXANTE?
• Why EXANTE?
• What licenses does EXANTE have?
• How can I reach EXANTE?

Platforms

• What platforms does EXANTE offer?
• How to download and install EXANTE platform?
• Does EXANTE offer an iPhone or Android app?
• Do you provide connection to MT4?
• Do you have an API for automated trading?
• How to set up a FIX connection?

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Opening an account

• How can I open a trading account at EXANTE?
• Can I open a demo account?
• What if I want to open a demo account without uploading any documents?
• Do you work only with individuals? Can EXANTE be used by corporate clients?
• I am an individual trader. What documents do you require for me to open an account?
• I want to open an account on behalf of a company. What documents should I provide?

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Funding and withdrawal

• What is the minimal funding to start trading?
• How can I fund my account?
• Who can fund my account?
• Is it possible to deposit funds via credit/debit card/PayPal?
• In what currencies can I deposit money onto my trading account?
• What if I want to fund my account in another currency?

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Working with account

• How are dividends taxed?
• How are dividends calculated and paid out?
• How can I transfer my positions between my sub-accounts?
• What currencies can my funds be stored in?
• How can I change the default currency of my account?
• Who handles my tax obligations?

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Products and fees

• Fees overview
• What are the fees for having an account with EXANTE?
• What are the fees you charge for trades?
• What is the minimum transaction size?
• What are the fees for margin-trading?
• What are the fees for manual execution?

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A Guide to the Margin Requirements

• What is a margin call?
• What is margin utilization?
• What is cross-margining?
• How is the margin requirement calculated?
• What is the margin requirement?
• What does buying on margin mean?

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Knowledge Center

• How can I learn the basics of trading with EXANTE Trading Platform? Do you provide any tutorials?
• What happens when I create an order?
• What is your trading technology based on?
• Where can I find the list of companies you are partnered with, when it comes to executing trades?

Troubleshooting

• What should I do if I can not find the instrument I need in the EXANTE platform?
• How do I unsubscribe from email notifications?
• How do I reset or change my password?
• How do I restore my login?
• How do I file a complaint?

User manual

Trading terminal

• Application in brief
• Installation and first launch
• Modular structure
• Instruments
• Chart
• Chart settings

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Web-Trading

• EXANTE Web Trading
• What can I do with the EXANTE Web Platform?
• How do I start to the Web Platform?
• What does EXANTE Web Platform look like?
• What is the Demo/Live toggle switch for?
• How can I switch my account?

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