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General
GENERAL
GETTING STARTED
- Register and Open an Account with EXANTE
- Difference between “Live” and “Demo” accounts
- Choose between individual or corporate trader's accounts
- Individual Client: Document Requirements
- Corporate Client: Documents Required
- Verify your documents
EXANTE TRADING PLATFORM
- EXANTE desktop and mobile platforms
- Install and launch the EXANTE trading platform
- MT4 Connection
- API for automated trading
- FIX connection
- Difference between “Live” and “Demo” accounts
FUND AND WITHDRAW
- Minimum deposit to start trading
- Add money to your account
- I wish to add money via credit/debit card/PayPal
- Manage your account currencies
- Explanation of service fees
- Safety of funds
YOUR ACCOUNT
- Why can’t I enter LIVE trading?
- Tax on your dividends
- Receive dividends
- Transfer positions between your sub-accounts
- Manage your account currencies
- Handling tax obligations
TRADES AND FEES
- What does 'Corporate action' stand for? Corporate stock splits
- Fees overview: exchange-imposed fees
- Fees overview: service fees
- Real-time data feed
- What is 'negative cash balance'?
- Minimum transaction size
GUIDE TO MARGIN REQUIREMENTS
- Trade without leverage
- What is a concentration rate?
- What is a margin call?
- What is margin utilization?
- What is cross-margining?
- What is a margin requirement?
TRADING ORDERS
SECURITY
- Touch ID
- Two-Factor Authentication
- What happens if EXANTE closes?
- How to change your password?
- How EXANTE protects you from phishing?
- Is my personal information shared with third parties?
FIX AN ISSUE
W-8 FORMS: FAQ
- What is the W-8 form, and when should I submit it?
- I have an error message when submitting the form.
- I cannot sign the form due to the problems with the Internet connection.
- What countries have a double taxation treaty with the US?
- What are the tax treaty rates for different countries?
- Who should complete the W-8 series form?
OTHER
PITFX.PL FAQ
EXANTE Student Investor League FAQ
EXANTE Platform Guide
Registration Guide
- Is my personal data secure during the competition?
- Do I need to upload any personal documents to access the competition?
- I have several DEMO accounts with EXANTE. Which one will work for the competition?
- I forgot my EXANTE password, can I restore it?
- I have not received an email confirming my registration. How can I be sure I am registered successfully?
- How do I register?
Competition Guide
- How can I prepare for the competition?
- How do I access the official competition setup?
- What is the competition setup?
- How is the winner identified?
- What actions are not permitted during the competition?
- What actions are permitted during the competition?
User Manual
TRADING TERMINAL
- Application in brief
- System requirements
- Installation and first launch
- Log in and start up
- Modular structure
- Dropdown menu
WEB PLATFORM
See all 14 articlesWEB PLATFORM: FAQ
- What can I do with the EXANTE Web Platform?
- What does EXANTE Web Platform look like?
- How do I start to the Web Platform?
- What is the Demo/Live toggle switch for?
- How can I find an instrument to trade?
- I can not find any Options in Instruments under the Web Platform, yet I see them in the desktop version! What’s wrong?